Managing Your Dealership

Signature Transaction Terminals

Your transition to a paper-free environment

Electronically capture customer signatures and speed up the payment-processing cycle.

Have you ever made an in-store credit card purchase and used a special inkless pen on a computer screen for your endorsement? If so, you have already been introduced to the beginning of a paperless environment.

Improve Customer Service
Your customers will appreciate the fact that your Transaction Team™ terminal allows you to save their signatures electronically, which allows you to quickly resolve any disputes that arise over misplaced receipts. As well, because customers can view their signature when signing on the LCD window, there is an easy transition for users, as the system’s “look and feel” is that of the familiar experience of using pen and paper.

Return on Investment
A signature transaction terminal quickly pays for itself—and then starts saving you money—by eliminating the need to store or track paper. The passive pen technology—a plastic stylus that enables the user to interact with the display—eliminates expensive electronic pens and messy ink pens. As well, the system stores signatures on the IBM server, which prevents charge-backs from lost receipts.

How it Works
When used at the point-of-sale in the PFW Sales Order module, the terminal features a patented pressure-sensitive screen technology that allows you to capture your customers’ signatures. Signatures will print on the sales order invoice if the PFW laser forms overlay feature—not available for dot-matrix invoice printing—is used. The signature can now print on a reprinted invoice through PFW’s Invoice History, as well as other IntelliDealer applications. Rugged and reliable, the terminal’s light weight and portability make it an ideal solution for adding electronically-captured signatures for use in your dealership, as well as security and ID-card imaging.