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Customer Spotlight

Komatsu Equipment Company

PFW Password - Winter 2007 As the exclusive distributor for Komatsu off-road equipment in Nevada, Wyoming and Utah and with a reputation for reliable equipment and responsive service, Komatsu Equipment Company knows a thing or two about sales – and is learning a thing or two about PFW IntelliDealer’s Sales Support Portal.

Beginning life as the Rocky Mountain Machinery Company in 1952, Komatsu Equipment Company has grown and evolved into a six-location enterprise headquartered in Salt Lake City, Utah, offering new, used and rental equipment as well as repair and rebuild facilities, field service capabilities and a multimillion dollar parts inventory. They also happen to be one of the first Dealers to utilize IntelliDealer’s latest customizable single-screen dashboard, Sales Support Portal.

“It is an effective tool that provides quick answers to a variety of questions,” says Andy Monson, Director of Information Services for Komatsu Equipment Company. “Specifically, the Year-to-Date Profitability Summary, Purchasing Trends, Outstanding A/R and Machines in Shop sections of the Sales Support Portal are my favorites.”

As outlined in the cover story of this issue of PFW Password, Sales Support Portal is a customizable, single-screen dashboard that displays a high-level overview of a salesperson’s customers and related data. For Komatsu Equipment Company, it is the simplicity and integration of data from throughout IntelliDealer that makes Sales Support Portal so useful.

“An aggregate screen showing multiple information indices per salesperson is exactly what we needed for our salespeople. Information is power and our salespeople can obtain robust information sets with just a couple of clicks of their mouse,” says Monson.

As the team at Komatsu Equipment Company continues to get acclimated with Sales Support Portal and IntelliDealer as a whole, there is no doubt that the power of the information provided by these tools will be put to good use serving their customers.

Just the Facts…

Company:  Komatsu Equipment Company
Head Office:  Salt Lake City, Utah
No. of Locations:  Six
No. of Employees:  Approximately 200
Main Line:  Komatsu
Other Line:  Sakai
Industries Served:  Construction, Mining and Utility
Website:  www.komatsueq.com